Our website address is https://rentnow.al.

RentNow is a platform that connects users with hosts offering rental services such as cars, homes, bikes, and scooters. By using RentNow, you agree to the collection and use of information following this policy.

Information We Collect
We collect various types of information to provide and improve our services:

1. Personal Information
When you sign up or book a rental through RentNow, we may ask you to provide personal information, including but not limited to:
– Full Name
– Email Address
– Phone Number
– Location Data
– Payment Information (when booking a rental)

2. Usage Data
Usage data is collected automatically when you use RentNow. This may include:
– Your IP address
– Browser type and version
– The pages you visit on our platform
– The time and date of your visit
– Time spent on pages
– Device identifiers
– Diagnostic data to troubleshoot issues and improve performance

3. Location Data
We use location data to provide more relevant results, such as showing rental options near you. You may choose to enable or disable location services through your device settings.

Cookies
We use cookies to track activity on our platform and store certain information to enhance your user experience. Cookies help us remember your login details, keep track of your preferences, and provide customized experiences.

Types of Cookies We Use:
– Session Cookies: To operate our service.
– Preference Cookies: To remember your preferences.
– Security Cookies: For security purposes.
You can modify your cookie settings directly in your browser. However, disabling cookies may affect your ability to use certain features of the platform.

How We Use Your Information
We may use the collected information for various purposes, including:
– To provide and maintain our service: Ensuring smooth booking and rental processes.
– To manage your account: Providing you with access to RentNow’s functionalities as a registered user.
– To communicate with you: Sending you updates, reminders, and notifications related to your bookings.
– To improve our service: Analyzing usage data to improve features, functionality, and user experience.
– To process payments: Ensuring secure payment transactions for your bookings.
– To comply with legal obligations: Fulfilling any legal or regulatory requirements.

Data Sharing
We may share your personal data in the following cases:
– With Hosts: To ensure your bookings are processed and managed correctly.
– With Service Providers: For payment processing, technical support, and other services necessary to run RentNow.
– For Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
– With Affiliates: We may share your data with affiliated companies within our corporate group, as long as they follow this Privacy Policy.
– With Your Consent: We will always seek your explicit consent before sharing your data for purposes not covered by this policy.

Retention of Your Data
We retain your data for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our policies. Usage data is generally retained for shorter periods unless required for security, legal, or service improvement purposes.

Your Rights
As a user of RentNow, you have the right to:
– Access Your Data: Request an export of your data stored on our platform.
– Edit Your Information: Update or correct your details at any time.
– Delete Your Data: Request the deletion of your data by contacting us at [email protected].
– Restrict Processing: Limit how your data is used if you believe your privacy rights are being violated.
– We may retain certain information when required by law or for legitimate business purposes.

Data Security
– We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy
– We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated via email or through notifications on our platform. Please review this policy periodically to stay informed of any updates.

Contact Us
– If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your data, please contact us at: [email protected].